KOLBUS Publica     Perfect Binding Line  File Production Line  KOLBUS 3•60     Remote Service and     Maintenance Under the registered trademark KOLBUS 3•60, KOLBUS has added a modern and innovative teleservice portal to its proven service package in time for the IPEX. It promises bookbinding companies considerably improved machine availability and added value. • The new Internet-based Remote Service and Maintenance Module   permits live and simultaneous communication between customers   around the world and the service experts at KOLBUS. • An integrated maintenance tool helps to reduce unexpected   downtimes by specifying appropriate service information. • The comprehensive integration of all KOLBUS 3•60 modules, such   as the remote diagnosis system ›FERDI‹, is guaranteed, enabling an   online diagnosis of the electronic control systems. The objective of all these services: To ensure maximum machine availability at minimum cost. This is achieved by faster reaction times, reduced work and travel expenses for service technicians, as well as the provision of troubleshooting assistance.